Award Recipients


Award Recipients

The Partnership for Excellence announced the names of high-performing organizations as recipients of the 2020 Awards for Excellence.

The awards represent Ohio, Indiana & West Virginia's highest honor for performance excellence through innovation, results and visionary leadership using the Baldrige Criteria for Performance Excellence. For immediate release is the Press Release.


Award recipients honored for organizational excellence at the 2019 Quest for Success Conference by The Partnership for Excellence

Above: Blanchard Valley Health System in Findlay, Ohio was honored at the 2019 Quest for Success Conference with the Platinum Level Governor’s Award for Excellence.

This year due to COVID-19, the 2020 Quest for Success Conference was virtual and subsequently no group photographs of 2020 award recipients are available.


Award Recipients - 2020

Organization Location Award Level
Hendricks Regional Health Danville, Indiana Gold -
Achievement of Excellence
University Hospitals
Conneaut and Geneva Medical Centers
Conneaut and Geneva, Ohio Gold -
Achievement of Excellence
Lifeline of Ohio Columbus, OH Silver -
Commitment to Excellence


Past Award Recipients

2000 - 2020 Award Recipients as of August, 2020 - PDF


Award Process

The Partnership for Excellence (TPE) is Ohio, Indiana and West Virginia's Baldrige-based awards program. TPE assists organizations using the internationally-recognized Baldrige Excellence Framework. TPE's primary product is a comprehensive assessment that helps organizational leaders better understand and prioritize key strengths and opportunities for improvement. While the assessment is the foundation, TPE's main focus is on organizational learning, innovation, resource optimization, continuous improvement, and results.


Evaluation Process

All of the applicants were rigorously evaluated by an independent board of examiners in seven areas defined by the Baldrige Excellence Framework: leadership; strategy; customers; measurement, analysis and knowledge management; workforce; operations; and results. The evaluation process for each of the recipients included more than 1,000 hours of review and a three-day visit by a team of examiners to clarify questions and verify information in the application. An independent panel of judges reviewed each organization’s evaluation, approved the final feedback reports, and developed their award recommendations, which were ratified by the TPE Board of Trustees.


Category Lead Performer Award

The TPE judges may also recognize applicants with a Category Lead Performer Award. These applicants exhibit role model performance in one of the Baldrige Criteria categories while in pursuit of TPE’s top level award. Platinum level recipients are not considered for this award.



The mission of TPE is to cultivate organizational performance excellence and continuous improvement in Ohio, Indiana and West Virginia. By providing a framework for performance excellence through the Baldrige Excellence Framework, organizations have a greater focus on customers, process management, innovation, work systems and organization-wide results. These organizations typically see lower costs, improved productivity and increases in both employee and customer satisfaction leading to growth in market share. The results are higher quality education, improved healthcare, job creation to build a stronger economy and more efficient and effective government, with enormous impact on the lives of thousands.


Award Recipient Recognition Awards | 2020

The Partnership for Excellence’s award recipients for 2019, were honored at TPE's 2020 Quest for Success Conference. All five of these high-performing organizations were presented with their achievement awards.

Platinum Level - Governor's Award for Excellence, Blanchard Valley Health System.
Gold Level - Achievement of Excellence, Hendricks Regional Health and ProMedica Health System.
Silver Level - Commitment to Excellence, University Hospitals Conneaut and Geneva Medical Centers and Portage Medical Center.



For additional information contact: Margot Hoffman, President & CEO, The Partnership for Excellence, Ohio, Indiana, & West Virginia. Phone (614) 425-7157. The Partnership for Excellence is recognized by the Internal Revenue Service as a 501(c)(3) tax exempt, charitable organization.