The Partnership for Excellence - SUCCESS STORY

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Mr. Alan Sattler, former President, ProMedica Flower Hospital, describes his organization's TPE journey and subsequent success. ProMedica Flower Hospital earned Ohio’s Governor's Award for exceeding standards established by the internationally-recognized Malcolm Baldrige Criteria. The award is based on performance excellence, innovation and visionary leadership in health care. ProMedica is a locally owned, nonprofit healthcare organization serving northwest Ohio and southeast Michigan.

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