EVENTS CALENDAR

2024

The Partnership for Excellence (TPE) is excited to offer a six-week web series on how to write or strengthen a Baldrige/TPE application.

The 2024 Application Writing Web Spring Series, The series will cover how and why to use the Baldrige assessment process, the basics of the Baldrige Excellence Framework, how to gather the right information to develop an application, who should be involved in writing your application, how to organize and format an application, and the application process.

For more information, visit our Workshop page.


Events



  • TPE Events

    QUEST FOR SUCCESS - 2024

    2024 - The Partnership for Excellence Quest for Success features speakers and workshops to advance organizational excellence.
    9 SEP
    2024 Quest for Success Conference
    • 9-5

    Become Resilient. Adapt. Innovate. Thrive.

    2024
    A premier conference for organizational leaders and performance excellence professionals. Join us for an insightful and educational pre-conference workshop and full-day conference and be inspired by organizations on the Baldrige journey.

    September 9, 2024 Pre-conference Workshop & Awards Banquet

    September 10, 2024 Full Day Conference 9:00 a.m. – 4:00 p.m. The Ohio State University Fawcett Center Columbus, Ohio

    Join us to recognize The Partnership for Excellence’s 2024 Award Recipients at an Awards Banquet on September 9th at 6:00 p.m. ET. Celebrate their performance excellence journeys and be inspired by their progress & persistence.

    Learn More

  • Workshops

    WORKSHOPS

    2024 Application Writing
    How to Write a Baldrige Application - OPEN

    The Partnership for Excellence (TPE) is excited to offer a six-week web series on how to write or strengthen a Baldrige/TPE application. Sessions will be delivered via video conferencing on Tuesdays from 1:30 – 2:30 p.m. ET (12:30 – 1:30 p.m. CT) from May 22 – June 26, 2024.. To enhance learning, short homework assignments (approximately one-hour per week) will be assigned between each session.

    The series will cover how and why to use the Baldrige assessment process, the basics of the Baldrige Excellence Framework, how to gather the right information to develop an application, who should be involved in writing your application, how to organize and format an application, and the application process. Highlights also include how examiners assess an application, how to show a process is systematic, an understanding of core competencies, and a crosswalk from components of the organizational profile to items in the criteria categories.

    For more detail - visit our Resources/Workshops.
    To register - visit our Workshop Baldrige Application Writing Series - Registration page.

    To be notified - the first to be notified when other Workshops are announced - sign up for The Partnership for Excellence Newsletters.

  • Webinars
    Third Thursday Webinars

    May 16, 2024 Webinar

    Using Leading Indicators to Accelerate Improvement
    18 May
    Date: May 16, 2024
    Topic: "Using Leading Indicators to Accelerate Improvement"

    Details: - PAST EVENT -Many organizations use scorecards to monitor progress, but they are typically populated with outcome – or lagging – indicators. In this session, Kay Kendall will describe leading indicators, share tips on how to proactively identify them, and demonstrate how they lead to greater and faster improvement for key outcomes.

    Kay Kendall has more than 20 years as a quality executive leading large-scale change initiatives across diverse industries. As CEO of BaldrigeCoach, she currently works with organizations on their journey toward Performance Excellence. Kay served on the Panel of Judges for the Malcolm Baldrige National Quality Program for 3 years. She continues as a Master Examiner.

    She was a Master Examiner and team leader for the AHCA/NCAL Quality Award Program. She was also a Judge for the VA’s Carey Award and a Judge for PiPEx, the Baldrige-based program serving Massachusetts, New York, Connecticut, and Rhode Island.

    Watch past webinars, visit our Resources/Webinars page.
    Review all our webinars and Presentations on VIMEO.

    April 18, 2024 Webinar

    Improving Performance with Generative Artificial Intelligence (AI)
    18 Apr
    Date: April 18, 2024
    Topic: "Improving Performance with Generative Artificial Intelligence (AI)"

    Details: - PAST EVENT -In this webinar, John Choate will share how Gen AI can help your organization improve performance. Gen AI can help organizations track and analyze key performance indicators (KPIs) across various categories, such as customer satisfaction, financial performance, and market share, providing actionable insights for continuous improvement. Additionally, by leveraging Gen AI to enhance agility and resilience, organizations can better anticipate, prepare for, and respond to change and uncertainty. AI can provide the insights, tools, and capabilities needed to make faster, more informed decisions, optimize resources, and maintain continuity in the face of disruptions.

    John Choate is a US Air Force combat services veteran with 10 years of experience in ICBMs 1 & 3, global nuclear logistics-transportation, and global Logistics Technology/data systems. He was first in USAF history certified as Logistics-Transportation Computer expert. In the commercial space, he drives top customer results by leveraging Technology Innovation to transform business and functional operations. As a “trusted advisor”, he incorporates data-driven visibility, risk assessment, and machine/generative AI into business planning and tactical cross functional team execution.

    As a collaborative innovator, he utilizes the latest tools and technologies to drive performance improvements that directly benefit his customers through increased revenue/profit, lower costs, and enhanced team productivity. John has an Executive MBA from Pepperdine University, MS from Troy State University, and a BS from Washington State University. He enjoys sharing insights as a subject matter expert (SME) speaker and author.

    Watch past webinars, visit our Resources/Webinars page.
    Review all our webinars and Presentations on VIMEO.

    March 21, 2024 Webinar

    The Power of Storytelling
    21 Mar
    Date: March 21, 2024
    Topic: "The Power of Storytelling"

    Details: - PAST EVENT - The Power of Storytelling will be presented by two distinguished participants from New Mexico. These two gentlemen come from very different backgrounds, yet share equal respect for the power of storytelling, particularly when it comes to embedding Culture. And, as we all know, culture, is a key driver of performance excellence.

    Why storytelling works. From native lands to the national laboratories, we are honored to present:

    Henry Silentman serves on Quality New Mexico Board of Directors and the Baldrige Alliance Board of Directors. Henry also serves on the International Economic Development Council (IEDC) Board of Directors and the Arizona District Export Council, a US Commerce Secretary-appointed position. Henry is an experienced State and National Baldrige Examiner, recently participating in the 2024 Baldrige reimagined national Examiner training. As a native New Mexican, he knows firsthand the power of Storytelling, learning the Navajo language, culture and traditions from his elders, without a written language. His extensive experience of oral traditions combined with his Baldrige knowledge makes Henry uniquely qualified to share insight into the power of storytelling.

    Bill Wadt, PhD currently serves on the board of Quality New Mexico and chairs the board of the Los Alamos Commerce and Development Corporation. He retired after 34 year at Los Alamos National Laboratory. In 1984, Bill was named by Science Digest as one of the 100 brightest scientists in the US under 40. Bill has been active with Quality New Mexico throughout his career and most recently, was instrumental in opening the door for Northern NM three counties, Rio Arriba, Los Alamos, and Santa Fe, to join Communities of Excellence as one group, in the 2023 Cohort. Bill will share how a top LANL executive leader used storytelling to help staff understand the direction the national laboratory was taking using a story written by Dr. Seuss. Bill will also share with us a story about apricot tarts.

    Watch past webinars, visit our Resources/Webinars page.
    Review all our webinars and Presentations on VIMEO.

    February 15, 2024 Webinar

    Ideation to Realization: Accelerating Mission with Artificial Intelligence
    15 Feb
    Date: February 15, 2024
    Topic: "Ideation to Realization: Accelerating Mission with Artificial Intelligence"

    Details: - PAST EVENT - How do you transform visionary ideas into sustainable realities? Adventist Health White Memorial (AHWM), a 2019 Baldrige Award winner, in collaboration with Mednition, highlights their journey in integrating and expanding the use of artificial intelligence to fulfill their organizational mission.

    The session will showcase how this partnership has set new healthcare quality and operational excellence standards. Utilizing an innovative framework, their joint efforts have significantly improved patient outcomes, enhanced workforce well-being and retention, and boosted financial performance.

    As Operations Executive, Mara Bryant leads key initiatives integrating the Malcolm Baldrige business framework, strategic planning, and organizational performance. In 1999, she became Adventist Health's first national Malcolm Baldrige examiner in the healthcare category, which has helped White Memorial better understand and implement the Malcolm Baldrige criteria. Bryant has also set up an effective productivity standard to monitor staffing and help ensure correct nursing ratios. She also established the decision support function to provide comparative data, vital to strategic and operational planning.

    Steven Reilly is the CEO and co-founder of Mednition, an industry-leading artificial intelligence company that improves patient, staff, and hospital outcomes with clinician-first real-time clinical guidance and risk detection in Emergency Departments with KATE AI. Steven has a long history of developing and guiding key transformations within organizations in a career that began in the complex world of management consulting as well as later success as an entrepreneur before turning these skills to the healthcare sector.

    Review Past event Brochure.
    Watch this webinar, visit our Resources/Webinars page.
    Review all our webinars and Presentations on VIMEO.

  • Baldrige National Events
    2025 Baldrige National Conference
    30 MAR
    2025 National Baldridge Conference
    • Map Link - 2025 Baldrige 36th Quest for Excellence Conference, March 30 - April 2, 2025

    2025 National Quest for Excellence
    Quest is the leading conference nationwide to learn best performance management practices directly from Baldrige Award recipients and how to:
    1. improve your organization’s performance results
    2. enhance leadership effectiveness
    3. build customer, patient, student and employee and staff engagement
    4. increase organizational innovation to gain and sustain competitive advantages
    5. improve process management
    6. create an environment that fosters social responsibility and ethical behavior
    7. increase organizational resilience and sustainability

    INFORMATION
    Visit the official Baldrige Conference website for this upcoming event.
    The 35th Quest for Excellence National Conference

    LOCATION
    Baltimore Marriott Waterfront
    700 Aliceanna Street,
    Baltimore, MD 21202

    2025 Marriot Waterfront Hotel, Waterfront, Baltimore, MD