EVENTS CALENDAR
Conference: Join us at the 2023 Baldrige Fall Conference will be held on October 16-17th, in Milwaukee, WI at the Italian Community Center. Inspire! is created for teams of leaders and practitioners who are embracing performance excellence and continuous improvement. Visit the event website for more details.
Events
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Workshops
WORKSHOPS
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Workshops
WORKSHOPS
How to Write a Baldrige Application - OPEN
The Partnership for Excellence (TPE) is excited to offer a six-week web series on how to write or strengthen a Baldrige/TPE application. Sessions will be delivered via video conferencing on Tuesdays from 1:00 – 2:00 p.m. ET (12:00 – 1:00 p.m. CT) from May 31 – July 5, 2023. To enhance learning, short homework assignments (approximately one-hour per week) will be assigned between each session.
The series will cover how and why to use the Baldrige assessment process, the basics of the Baldrige Excellence Framework, how to gather the right information to develop an application, who should be involved in writing your application, how to organize and format an application, and the application process. Highlights also include how examiners assess an application, how to show a process is systematic, an understanding of core competencies, and a crosswalk from components of the organizational profile to items in the criteria categories.
For more detail - visit our Resources/Workshops.
To register - visit our Workshop Baldrige Application Writing Series - Registration page.
To be notified - the first to be notified when other Workshops are announced - sign up for The Partnership for Excellence Newsletters.
2023 Develop Your Personal Plan - OPEN
The Partnership for Excellence (TPE) is excited to offer a professional development workshop tailored to You!
Through interactive discussions & self reflective activities, participants will:- Develop a personal mission statement
- Identify & define personal core values
- Develop personal objectives & a Really BIG Personal Goal
- Pull it all together in a Personal Plan on a Page
Instructor: Margot Hoffman, Ph.D.,
President/CEO, The Partnership for Excellence
Location: 250 West Wilson Bridge Road, Suite 345, Worthington, OH
Date: June 6, 2023 from 10:00 AM – 2:00 PM EDT with a break for lunch.
For more detail - visit our Resources/Workshops.
For more information: View the TPE Develop Your Personal Plan Brochure:
Sign up at our Registration Page
Questions? Email Lauren Browning, Director, Training and Administrative Services, or call: (901) 830-4499.
Be among the first to be notified when Workshops are announced - sign up for The Partnership for Excellence Newsletters.
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Webinars
Third Thursday Webinars
July 20, 2023 Webinar
Date: July 20, 202320 July
Topic: "An Overview on the New 2023 - 2024 Baldrige Excellence Framework. "
Details: A detailed overview of the two-year revision process, overarching themes and key revisions of the 2023-2024 Baldrige framework.
This webinar is designed to give participants an overview of the latest revisions to the Baldrige Excellence Framework booklets and their Criteria (business/nonprofit, health care, and education). The latest, two-year revision process will be explained, from the pursuit of feedback from all levels, to interviews, literature reviews, and webinars. Then, the overarching themes of the 2023-2024 Baldrige framework will be discussed, including why they were chosen based on feedback received and discussed. Finally, key revisions in each category and major section of the framework will be highlighted.
Dawn Bailey has been a writer/editor for the Baldrige Program since 2002. She served as the project manager for the 2023-2024 Baldrige Excellence Framework booklets. She holds a bachelor of arts degree from the University of Connecticut and a master’s degree in creative writing and editing from George Mason University.
Review Webinar Brochure.
Register for this Webinar.
Watch past webinars, visit our Resources/Webinars page.
Review all our webinars and Presentations on VIMEO.
June 15, 2023 Webinar
Date: June 15, 202315 June
Topic: "Transforming Our Organization Using KPM"
Details: Build your processes, communication, and accountability around your customer! Data, data, and more data turned into a story.
Wade Aschbrenner is the External Affair Officer for Altus Schools. The mission of Altus Schools is to bring a quality educational option to all students with the philosophy to put kids first through a personalized approach to education. Wade is responsible for facilitating external communications and community outreach for Altus Schools. He is beginning his 14th year at Altus Schools and has over 25 years of educational experience. He works closely with charter school operators, community organizations, and local elected officials to maximize the positive impact of charter schools in the San Diego region and to ensure that all students and families have access to high quality school options. In 2021 he was named the Government Affairs volunteer of the Year by the Carlsbad Chamber of Commerce.
Wade currently serves as Vice-President of Alumni Engagement for the San Diego State Alumni Board and Secretary for the Rotary Club of La Jolla. He is a member of a of numerous organizations in the San Diego Region that support children and families, those include the San Diego for Every Child, the San Diego Regional Chamber of Commerce and Carlsbad Chamber of Commerce Education Committee.
Review Webinar Brochure.
Register for this Webinar.
Watch past webinars, visit our Resources/Webinars page.
Review all our webinars and Presentations on VIMEO.
May 18, 2023 Webinar
Date: May 18, 202318 May
Topic: "Cartooning in Quality"
Details: - PAST EVENT - Craig “Doc” Plain, Ph.D., Lean Six Sigma Black Belt, award-winning Speaker, Shingo Prize Winner, retired Lieutenant Colonel and lifelong doodler will present "Cartooning in Quality."
Artists need not attend. Charts, process maps, and other graphics are useful in Quality. But have you ever used a cartoon? Cartoons increase team engagement, simplify explanations, and provide an engaging way to promote process improvement. So, whether you can't draw a stick figure or love to doodle, attend this session to see how to use drawings and graphics and get people talking and working together in new ways. Craig “Doc” Plain, Ph.D. is a Lean Six Sigma Black Belt, an award-winning Speaker, a Shingo Prize Winner, a retired Lieutenant Colonel, and lifelong doodler. Doc has over 20 years of process improvement experience having facilitated over 200 improvement events for General Electric, US Air Force, US Navy, Kaiser Permanente, DaVita, and more. He has led process improvement programs for international companies and organizations up to 74,000 people. He shares his knowledge and experience by teaching at both Graduate and Undergraduate programs. Doc has been a keynote speaker, given Ignite Talks, and presented at numerous conferences and seminars.
Review Webinar Brochure.
Register for this Webinar.
Watch past webinars, visit our Resources/Webinars page.
Review all our webinars and Presentations on VIMEO.
April 20, 2023 Webinar
Date: April 20, 202320 April
Topic: "Integrating Voice of the Customer Approaches in a large health system"
Details: PAST EVENT - Ashlie Fritz, System Volunteer Coordinator and Patient Experience Specialist with ProMedica, a 2021 TPE Governor’s award recipient, will present on integrating the voice of the customer at a large health system.
Ashlie Fritz will share some best practices ProMedica implemented to create a culture of patient experience among workforce, how it measures the customers' voice and creates alignment throughout the organization, and the resultant patient experience improvements it has experienced.
Improving Patient Experience Scores didn't happen overnight at ProMedica but rather is a result of multiple iniatives focused on listening to and engaging with customers and workforce. Throughout its journey of excellence utilizing the Balridge Excellence Framework, ProMedica has worked to enhance a culture of excellence with every customer interaction. Creating structural alignment analyzing how to hear the voices of customers, and consistently reporting data in a transparent approach have all contributed to increased patient experience results.
Ashlie Fritz has worked at ProMedica in system level departments for over 20 years with a focus around Quality and Patient Experience. Her passion for systematic approaches and fact-based decision making has fit well with ProMedica's High Reliability culture shift. She has been involved with ProMedica's TPE application team for the past seven years and as a TPE examiner for the past three years. Ashlie is also a recent National Baldrige examiner.
Review Webinar Brochure.
Register for this Webinar.
Watch past webinars, visit our Resources/Webinars page.
Review all our webinars and Presentations on VIMEO.
TPE Events
QUEST FOR SUCCESS - 2023
13 SEP2023 Quest for Success Conference is open!
2023
TPE Quest for Success 2023 has new opportunities and materials available.
Training
TRAINING
No Training Events at this Time
Please see our National Events for other Learning Opportunities
Would you like to know when new Training Events are announced?
Sign up for our newsletter about this and other performance excellence focused training events and workshops.Baldrige National Events
15 OCT2023 Quest for Excellence Conference
#Inspire!
Inspire! A dynamic global event for connecting, discovering, learning, and sharing.
We are thrilled to announce the 2023 Baldrige Fall Conference will be held on October 16-17th, in Milwaukee, WI at the Italian Community Center! Connecting with peers and other like-minded individuals to build your “excellence” support network.
Discovering how to exemplify performance excellence where you work, live, and learn.
Learning ways to ensure performance excellence is a key business strategy for your organization.
Sharing & gaining proven practices you can apply in your own organizations or communities.
Inspire! is created for teams of leaders and practitioners who are embracing performance excellence and continuous improvement in roles such as:- Executive Leadership
- Operations
- HR/Organizational Development
- Quality/Safety
- Finance
- Healthcare Professionals
- Customer Experience/Satisfaction
- Marketing/Outreach
- Patient Experience Leaders
INFORMATION
Visit the official Baldrige Conference website for upcoming events.
The 2023 Quest for Excellence Conference
LOCATION
Italian Center, Milwaukee, WI
