Webinars

PowerPoint Presentations are in PDF format.

• "Leading Your Organization through Change"

  Quarterly Webinar:
  "Leading Your Organization through Change"
  (PDF)

• "Ensuring Knowledge Management through SOP Development"

  Quarterly Webinar:
  "Ensuring Knowledge Management through SOP Development"
  (PDF)

• "Strategic Planning - Improving Your Business Results"

  Quarterly Webinar:
  "Strategic Planning - Improving Your Business Results"
  (PDF)

• "Evidence-Based Customer Focus"

  Quarterly Webinar:
  "Evidence-Based Customer Focus"
  (PDF)

• "Using Lean to make Transformative Improvements to Service Processes"

  Quarterly Webinar:
  "Using Lean to make Transformative Improvements to Service Processes"
  (PDF)

• "Beginning Your Baldrige Journey with TPE: Advising, Partnering, and Success"

  Quarterly Webinar:
  "Beginning Your Baldrige Journey with TPE: Advising, Partnering, and Success"
  (PDF)

• Upcoming 2022 Webinars

  Calendar of Events 2022 - Webinars